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Error when running APDL Product launcher 14.0

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Old   February 16, 2012, 08:32
Default Error when running APDL Product launcher 14.0
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Hi,
I installed Ansys14 (W7 64x). Everything worked fine.
Then I rebooted PC and when running ANSYS Mechanical APDL Product launcher 14.0 I get the following error:

Could not create the file required to determine which products are to be displayed in the License dropdown list.
Path: C:\Users\LENA\AppData\Local\Temp\anslauncher_produ cts140_LENA_0.xml
Error: child process exited abnormally
This is a fatal error, exiting.

I checked I don't have the mentioned file in the folder.

Ansys, Inc. License Manager status: all the processes have status running.

Please, could you say what to do in this situation, how to run the program?
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Old   February 29, 2012, 08:25
Default Hi
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Anh Viet Nguyen
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I have the same problems like Len4ik. please show me how to fix it.
thanks
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Old   March 10, 2012, 22:43
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Peter
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I also have met this problem
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Old   March 12, 2012, 10:50
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Snail
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Reinstalling your license,then restarting your PC
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Old   March 18, 2012, 00:51
Default hi Len4ik
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Hi!
For fix this abnormality , follow this easy steps.
1. CTRL+ALT+SUPR
2. Open Task Manager
3. Show all processes
4. Found the process lmgrd.exe and click end process
5.go to ANSLIC_ADMIN, click in START THE ANSYS LIC MANAGER, STOP ANSYS LIC MANAGER and again START ANSYS LIC.., in the window below to the left is running FLEXlm and ready,
6. Enjoy!!!
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Old   March 19, 2012, 01:00
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Peter
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Thanks a lot!
Your method really works.


Quote:
Originally Posted by Oneearthquake View Post
Hi!
For fix this abnormality , follow this easy steps.
1. CTRL+ALT+SUPR
2. Open Task Manager
3. Show all processes
4. Found the process lmgrd.exe and click end process
5.go to ANSLIC_ADMIN, click in START THE ANSYS LIC MANAGER, STOP ANSYS LIC MANAGER and again START ANSYS LIC.., in the window below to the left is running FLEXlm and ready,
6. Enjoy!!!
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Old   March 17, 2014, 21:27
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Thanks for your help!
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