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-   -   License Error (http://www.cfd-online.com/Forums/cfx/90110-license-error.html)

lffabiani June 30, 2011 15:25

License Error
 
Hello

We upgraded our license server to SBS 2011, and since then I am unable to use the licenses. The license daemon seems to be up, and it listens to the 1055 port.

The WinhostID process gets stuck at 100%.

Has anyone noticed any similar behaviour?

Best regards

15:22:01 (lmgrd) -----------------------------------------------
15:22:01 (lmgrd) Please Note:
15:22:01 (lmgrd)
15:22:01 (lmgrd) This log is intended for debug purposes only.
15:22:01 (lmgrd) In order to capture accurate license
15:22:01 (lmgrd) usage data into an organized repository,
15:22:01 (lmgrd) please enable report logging. Use Flexera Software, Inc.'s
15:22:01 (lmgrd) software license administration solution,
15:22:01 (lmgrd) FLEXnet Manager, to readily gain visibility
15:22:01 (lmgrd) into license usage data and to create
15:22:01 (lmgrd) insightful reports on critical information like
15:22:01 (lmgrd) license availability and usage. FLEXnet Manager
15:22:01 (lmgrd) can be fully automated to run these reports on
15:22:01 (lmgrd) schedule and can be used to track license
15:22:01 (lmgrd) servers and usage across a heterogeneous
15:22:01 (lmgrd) network of servers including Windows NT, Linux
15:22:01 (lmgrd) and UNIX. Contact Flexera Software, Inc. at
15:22:01 (lmgrd) www.flexerasoftware.com for more details on how to
15:22:01 (lmgrd) obtain an evaluation copy of FLEXnet Manager
15:22:01 (lmgrd) for your enterprise.
15:22:01 (lmgrd)
15:22:01 (lmgrd) -----------------------------------------------
15:22:01 (lmgrd)
15:22:01 (lmgrd)
15:22:01 (lmgrd) pid 3484
15:22:01 (lmgrd) Done rereading
15:22:01 (lmgrd) FLEXnet Licensing (v11.8.0.0 build 80733 x64_n6) started on srv01 (IBM PC) (6/30/2011)
15:22:01 (lmgrd) Copyright (c) 1988-2009 Flexera Software, Inc. All Rights Reserved.
15:22:01 (lmgrd) US Patents 5,390,297 and 5,671,412.
15:22:01 (lmgrd) World Wide Web: http://www.flexerasoftware.com
15:22:01 (lmgrd) License file(s): C:\Program Files\ANSYS Inc\Shared Files\Licensing\license.dat
15:22:01 (lmgrd) lmgrd tcp-port 1055
15:22:01 (lmgrd) Starting vendor daemons ...
15:22:01 (lmgrd) Started ansyslmd (pid 3600)
15:22:01 (ansyslmd) Server started on srv01 for: agppi
15:22:01 (ansyslmd) acfx_post aimed aiprism
15:22:01 (ansyslmd) aitetra aiacis aidxf
15:22:01 (ansyslmd) aiiges aioutput aiquad
15:22:01 (ansyslmd) aioutcfd anshpc_pack acfx_pre
15:22:01 (ansyslmd) acfd_cfx_solver

================================================== ===========


Jun 30, 2011 15:21: Attempting to display the license status...

================================================== ===========
DISPLAY THE LICENSE STATUS:

ANSYS Licensing Interconnect path = 2325@srv01

ANSYS FLEXlm license path = 1055@srv01


***** Note: Due to a FLEXlm limitation, all tasks may not be found *****
__________________________________________________ ___

***** LICENSE SERVER STATUS: 1055@srv01 *****


lmutil - Copyright (c) 1989-2009 Flexera Software, Inc. All Rights Reserved.
Flexible License Manager status on Thu 6/30/2011 15:21

[Detecting lmgrd processes...]
License server status: 1055@srv01
License file(s) on srv01: C:\Program Files\ANSYS Inc\Shared Files\Licensing\license.dat:

srv01: license server UP (MASTER) v11.8

Vendor daemon status (on srv01):

ansyslmd: Cannot connect to license server system. (-15,578:10049 "WinSock: Invalid address")


================================================== ===========

ghorrocks June 30, 2011 19:46

I would contact CFX support to debug this as it is stopping you using the software you paid for.

But my first guess is the license port is blocked, possibly by a firewall or some other IT department security measure. Port 1055 seems OK, but check any other ports the license server wants to use.

lffabiani June 30, 2011 21:51

ghorrocks,

they are trying to deal with it, maybe some incompatibility with the server OS. Anyways, Ive requested the license to be moved to another computer (Windows 7) and it worked.

Maybe on the 14 version this will be resolved.

Thanks!


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