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Where to report (possible) bugs?

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Old   January 30, 2014, 14:39
Default Where to report (possible) bugs?
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Daniel WEI (老魏)
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Code:
dd@uuu:~$ pointwise -version
Pointwise V17.1R4
dd@uuu:~$ pointwise 
Segmentation fault (core dumped)
dd@uuu:~$ pointwise 
Segmentation fault (core dumped)
dd@uuu:~$ pointwise 
Segmentation fault (core dumped)
dd@uuu:~$ pointwise 
Segmentation fault (core dumped)
Pointwise crashes all the time, whenever I try to choose a CAE solver. It seems to happen only when I was using unstructured mesh type, no problem is found when I choose structured mesh type. Following is a journal that how you can reproduce the crash that I have seen (basically, I just created a rectangle and then build a unstructured mesh in it, and then I go to select the CAE and bang...). Any ideas what's happening?


Code:
# Pointwise V17.1R4 Journal file - Thu Jan 30 13:30:04 2014

package require PWI_Glyph 2.17.1

pw::Application setUndoMaximumLevels 5
pw::Application reset
pw::Application markUndoLevel {Journal Reset}

pw::Application clearModified

set _TMP(mode_1) [pw::Application begin Create]
  set _TMP(PW_1) [pw::SegmentSpline create]
  $_TMP(PW_1) addPoint {-14.6735285273777 14.514348785872 -0}
  $_TMP(PW_1) addPoint {14.6735285273777 15.2869757174393 -0}
  set _TMP(con_1) [pw::Connector create]
  $_TMP(con_1) addSegment $_TMP(PW_1)
  unset _TMP(PW_1)
  $_TMP(con_1) calculateDimension
$_TMP(mode_1) end
unset _TMP(mode_1)
pw::Application markUndoLevel {Create 2 Point Connector}

set _TMP(mode_2) [pw::Application begin Create]
  set _TMP(PW_2) [pw::SegmentSpline create]
  set _CN(1) [pw::GridEntity getByName "con-1"]
  $_TMP(PW_2) addPoint [$_CN(1) getPosition -arc 1]
  $_TMP(PW_2) addPoint {15.7216377079047 -12.3068432671082 -0}
  unset _TMP(con_1)
  set _TMP(con_2) [pw::Connector create]
  $_TMP(con_2) addSegment $_TMP(PW_2)
  unset _TMP(PW_2)
  $_TMP(con_2) calculateDimension
$_TMP(mode_2) end
unset _TMP(mode_2)
pw::Application markUndoLevel {Create 2 Point Connector}

set _TMP(mode_3) [pw::Application begin Create]
  set _TMP(PW_3) [pw::SegmentSpline create]
  set _CN(2) [pw::GridEntity getByName "con-2"]
  $_TMP(PW_3) addPoint [$_CN(2) getPosition -arc 1]
  $_TMP(PW_3) addPoint {-15.1148376560206 -12.5827814569536 -0}
  unset _TMP(con_2)
  set _TMP(con_3) [pw::Connector create]
  $_TMP(con_3) addSegment $_TMP(PW_3)
  unset _TMP(PW_3)
  $_TMP(con_3) calculateDimension
$_TMP(mode_3) end
unset _TMP(mode_3)
pw::Application markUndoLevel {Create 2 Point Connector}

set _TMP(mode_4) [pw::Application begin Create]
  set _TMP(PW_4) [pw::SegmentSpline create]
  set _CN(3) [pw::GridEntity getByName "con-3"]
  $_TMP(PW_4) addPoint [$_CN(3) getPosition -arc 1]
  $_TMP(PW_4) addPoint [$_CN(1) getPosition -arc 0]
  unset _TMP(con_3)
  set _TMP(con_4) [pw::Connector create]
  $_TMP(con_4) addSegment $_TMP(PW_4)
  unset _TMP(PW_4)
  $_TMP(con_4) calculateDimension
$_TMP(mode_4) end
unset _TMP(mode_4)
pw::Application markUndoLevel {Create 2 Point Connector}

set _TMP(mode_5) [pw::Application begin Create]
  set _TMP(PW_5) [pw::SegmentSpline create]
  set _CN(4) [pw::GridEntity getByName "con-4"]
  $_TMP(PW_5) delete
  unset _TMP(PW_5)
$_TMP(mode_5) abort
unset _TMP(mode_5)
unset _TMP(con_4)
set _TMP(PW_6) [pw::Collection create]
$_TMP(PW_6) set[list $_CN(3) $_CN(2) $_CN(4) $_CN(1)]
$_TMP(PW_6) do setDimension 20
$_TMP(PW_6) delete
unset _TMP(PW_6)
pw::Application markUndoLevel {Dimension}

pw::Application setGridPreference Unstructured
set _TMP(PW_7) [pw::DomainUnstructured createFromConnectors -reject _TMP(unusedCons)[list $_CN(3) $_CN(2) $_CN(4) $_CN(1)]]
unset _TMP(unusedCons)
unset _TMP(PW_7)
pw::Application markUndoLevel {Assemble Domains}
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Old   January 30, 2014, 15:12
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Travis Carrigan
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Daniel,

I was unable to reproduce the problem. I ran the journed script and was able to select a solver and setup the CAE boundary conditions. However, I'm using Pointwise on Windows 7...looks like you may be on Linux?

If you think you've encountered a bug, I suggest you contact our support department. Here's a link http://www.pointwise.com/support/gethelp.shtml

They'll get back to you shortly after you fill out the form.
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Old   January 30, 2014, 15:16
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Daniel WEI (老魏)
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Yes, ubuntu here. Never mind, I can select CAE ahead to avoid the segv fault
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Old   January 30, 2014, 15:18
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Travis Carrigan
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Quote:
Originally Posted by lakeat View Post
Yes, ubuntu here. Never mind, I can select CAE ahead to avoid the segv fault
I suggest reporting it anyway, despite the workaround. This way support will be aware of the problem and our developers can track it down and fix it. Fixing problems like this allows us to continue making Pointwise a robust tool.
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