CFD Online Logo CFD Online URL
www.cfd-online.com
[Sponsors]
Home > Forums > Site News & Announcements

Hotmail and Gmail Problems - Solutions Found

Register Blogs Members List Search Today's Posts Mark Forums Read

Like Tree5Likes
  • 3 Post By pete
  • 1 Post By ngj
  • 1 Post By pete

Closed Thread
 
LinkBack Thread Tools Display Modes
Old   February 18, 2014, 17:41
Thumbs up Hotmail and Gmail Problems - Solutions Found
  #1
Administrator
 
pete's Avatar
 
Peter Jones
Join Date: Jan 2009
Posts: 673
Rep Power: 10
pete is on a distinguished road
We have had big problems with hotmail/live/outlook emails from the forums not being received at all. Also gmail emails cause some problems. We have now tested this ourselves and have found solutions that work for us:

Hotmail/live/outlook and other Microsoft email: You must add CFD Online to your contact list to receive email from the forums. You do this by clicking on Outlook > People > New > New Contact. Then in the form add "First name: CFD" "Last name: Online" "Email: webmaster@cfd-online.com" and click on "Save" to save your new contact. Thereafter emails from the forums originating from webmaster@cfd-online.com should hopefully reach your inbox.

Gmail: Gmail has a tendency to filter away emails from webmaster@cfd-online.com into the junk folder. You need to find the email in your junk folder and mark it as 'not spam'. You must do this twice and thereafter emails from CFD Online/webmaster@cfd-online.com should hopefully not be sorted away but arrive safely to your inbox.

If you try one of these solutions please reply here and tell us how it worked for you. If it did not work and you can't post a reply please instead email us directly on webmaster@cfd-online.com. We need to know if this works for everyone or if people are still having problems.

Please also note that if you read this after having tried to register on the forums and you have not received the activation email to confirm your email address then you must after following the procedure above ask for a new activation email to be sent to you by filling in your email address in the following form: http://www.cfd-online.com/Forums/reg...o=requestemail
Far, avnkny92 and chloegirly like this.
pete is offline  

Old   February 21, 2014, 22:18
Thumbs up OK for Hotmail
  #2
New Member
 
Intrepid's Avatar
 
Join Date: Feb 2014
Location: Normandy, France
Posts: 5
Rep Power: 3
Intrepid is on a distinguished road
Hi,

I've just registered and tried your solution with Hotmail, it worked.
Intrepid is offline  

Old   February 23, 2014, 03:52
Default
  #3
ngj
Senior Member
 
Niels Gjoel Jacobsen
Join Date: Mar 2009
Location: Deltares, Delft, The Netherlands
Posts: 1,619
Rep Power: 25
ngj will become famous soon enoughngj will become famous soon enough
Good morning,

I went through these steps for Gmail some time ago, when I suddenly found a lot of emails in the spam. I basically followed your steps, and since then I have not experienced problems.

Kind regards,

Niels
AshwaniAssam likes this.
__________________
Please note that I do not use the Friend-feature, so do not be offended, if I do not accept a request.
ngj is offline  

Old   November 8, 2014, 05:40
Default
  #4
Super Moderator
 
Bruno Santos
Join Date: Mar 2009
Location: Lisbon, Portugal
Posts: 8,503
Blog Entries: 34
Rep Power: 86
wyldckat is just really nicewyldckat is just really nicewyldckat is just really nicewyldckat is just really nice
I'm bumping this thread up because it seems that not all new forum members are picking up on these instructions.

Any chance neon lights can be turned on in this paragraph at the registration page?
Quote:
If you use Hotmail/outlook/live or gmail please read this before registering.
You must have a working email address to complete the registration!
wyldckat is offline  

Old   November 8, 2014, 13:06
Default
  #5
Administrator
 
pete's Avatar
 
Peter Jones
Join Date: Jan 2009
Posts: 673
Rep Power: 10
pete is on a distinguished road
I gave this text a read background to catch peoples eyes better. I help a couple of new users every day who have emailed us about this. They have not been able to activate their account since they never have received the activation email. Most of these people have hotmail/live addresses. I can't email them since they do not receive any emails from cfd-online.com, so instead I activate their accounts and send them a private message on the forums.
pete is offline  

Old   November 8, 2014, 13:22
Default
  #6
Super Moderator
 
Bruno Santos
Join Date: Mar 2009
Location: Lisbon, Portugal
Posts: 8,503
Blog Entries: 34
Rep Power: 86
wyldckat is just really nicewyldckat is just really nicewyldckat is just really nicewyldckat is just really nice
Ouch... the red background makes it a bit harder to read... more visible, but harder

How about this:
HTML Code:
<b><span style="color: #FF0000">Warning:</span> If you use </b>Hotmail/Outlook/Live<b> or </b>GMail<b> please read <u><a href="http://www.cfd-online.com/Forums/site-news-announcements/130046-hotmail-gmail-problems-solutions-found.html#post475579">this</a></u> before registering. <br>
You must have a working email address to complete the registration!</b>
Which results in this:
Attached Images
File Type: png Screenshot from 2014-11-08 17:19:03.png (28.7 KB, 32 views)
wyldckat is offline  

Old   November 8, 2014, 13:34
Default
  #7
Administrator
 
pete's Avatar
 
Peter Jones
Join Date: Jan 2009
Posts: 673
Rep Power: 10
pete is on a distinguished road
I changed it to just a warning text in red as you suggested.
wyldckat likes this.
pete is offline  

Old   November 14, 2014, 11:34
Default
  #8
New Member
 
Join Date: Nov 2014
Posts: 4
Rep Power: 2
nse.nico is on a distinguished road
Hi,
The procedure worked for me.
Thank you
nse.nico is offline  

Closed Thread
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 23:10.