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Old   May 13, 2025, 04:34
Default I encountered an issue
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Agnes Bell
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Hi everyone, I just downloaded Ansys 2023 R1. I encountered an issue: when I open the Ansys Mesher or the DesignModeler and I click on the 3D modelling space (the blue-shaded window) the program freezes and then crashes. Does someone know how to solve this problem?
I tried to reinstall Ansys, I tried to change compatibility settings of the AnsysWB Module, I tried to use dedicated graphic card instead of the integrated one. Besides I found out that the 3D browser is the same that Dassault Systemes CATIA uses and I encountered the same exact issue with it. Please help me.

Just some more details: I have an Acer Swift 3X laptop running Windows 11. I have Intel Xe Graphics Card.
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