Ansys Licence Serve on Ubuntu 16.04 LTS

david.pasquale · September 9, 2016, 06:25

Hi guys,
I am trying to install the Ansys license server on ubuntu 16.04 LTS x64.
I am not able to finish correctly the installation procedure:

Code:

2016/09/09 11:59:08  *** ATTEMPTING TO START THE TOMCAT SERVER, IF IT'S NOT RUNNING...
2016/09/09 11:59:08  ...Using JRE from the following location:
                        /usr/ansys_inc/shared_files/licensing/tools/java/linx64
2016/09/09 12:01:09  ...FATAL ERROR: The Tomcat server did not start correctly. Please check the Tomcat log files.
2016/09/09 12:01:09     The licensing configuration cannot continue until this issue is resolved. Exiting.

the tomcat log files are empty:

Code:

2016/09/09 11:59:08  *** ATTEMPTING TO START THE TOMCAT SERVER, IF IT'S NOT RUNNING...
2016/09/09 11:59:08  ...Using JRE from the following location:
                        /usr/ansys_inc/shared_files/licensing/tools/java/linx64
2016/09/09 12:01:09  ...FATAL ERROR: The Tomcat server did not start correctly. Please check the Tomcat log files.
2016/09/09 12:01:09     The licensing configuration cannot continue until this issue is resolved. Exiting.

the catalina server seams OK:

Code:

set 09, 2016 11:14:13 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAZIONI: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/ansys_inc/shared_files/licensing/tools/bin/../lib/linx64:/tmp/ans_install_tmp1546::/ansys_inc/v172/aisol/lib/linx64:/ansys_inc/v172/aisol/dll/linx64:/usr/lib64:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib
set 09, 2016 11:14:14 AM org.apache.coyote.AbstractProtocol init
INFORMAZIONI: Initializing ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:14:14 AM org.apache.catalina.startup.Catalina load
INFORMAZIONI: Initialization processed in 1637 ms
set 09, 2016 11:14:14 AM org.apache.catalina.core.StandardService startInternal
INFORMAZIONI: Starting service Catalina
set 09, 2016 11:14:14 AM org.apache.catalina.core.StandardEngine startInternal
INFORMAZIONI: Starting Servlet Engine: Apache Tomcat/7.0.55
set 09, 2016 11:14:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/work
set 09, 2016 11:14:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/work has finished in 186 ms
set 09, 2016 11:14:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/lib
set 09, 2016 11:14:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/lib has finished in 161 ms
set 09, 2016 11:14:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/bin
set 09, 2016 11:14:16 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/bin has finished in 152 ms
set 09, 2016 11:14:16 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/temp
set 09, 2016 11:14:16 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/temp has finished in 143 ms
set 09, 2016 11:14:16 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/conf
set 09, 2016 11:14:16 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/conf has finished in 132 ms
set 09, 2016 11:14:16 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/logs
set 09, 2016 11:14:16 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/logs has finished in 158 ms
set 09, 2016 11:14:16 AM org.apache.coyote.AbstractProtocol start
INFORMAZIONI: Starting ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:14:16 AM org.apache.catalina.startup.Catalina start
INFORMAZIONI: Server startup in 2018 ms
set 09, 2016 11:35:50 AM org.apache.coyote.AbstractProtocol pause
INFORMAZIONI: Pausing ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:35:53 AM org.apache.catalina.core.StandardService stopInternal
INFORMAZIONI: Stopping service Catalina
set 09, 2016 11:35:54 AM org.apache.coyote.AbstractProtocol stop
INFORMAZIONI: Stopping ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:35:56 AM org.apache.coyote.AbstractProtocol destroy
INFORMAZIONI: Destroying ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:39:12 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAZIONI: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/ansys_inc/shared_files/licensing/tools/bin/../lib/linx64:/tmp/ans_install_tmp2288::/ansys_inc/v172/aisol/lib/linx64:/ansys_inc/v172/aisol/dll/linx64:/usr/lib64:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib
set 09, 2016 11:39:13 AM org.apache.coyote.AbstractProtocol init
INFORMAZIONI: Initializing ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:39:13 AM org.apache.catalina.startup.Catalina load
INFORMAZIONI: Initialization processed in 1663 ms
set 09, 2016 11:39:13 AM org.apache.catalina.core.StandardService startInternal
INFORMAZIONI: Starting service Catalina
set 09, 2016 11:39:13 AM org.apache.catalina.core.StandardEngine startInternal
INFORMAZIONI: Starting Servlet Engine: Apache Tomcat/7.0.55
set 09, 2016 11:39:14 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/work
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/work has finished in 210 ms
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/lib
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/lib has finished in 160 ms
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/bin
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/bin has finished in 139 ms
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/temp
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/temp has finished in 138 ms
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/conf
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/conf has finished in 123 ms
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/logs
set 09, 2016 11:39:15 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/logs has finished in 153 ms
set 09, 2016 11:39:15 AM org.apache.coyote.AbstractProtocol start
INFORMAZIONI: Starting ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:39:15 AM org.apache.catalina.startup.Catalina start
INFORMAZIONI: Server startup in 2076 ms
set 09, 2016 11:58:07 AM org.apache.catalina.core.StandardServer await
INFORMAZIONI: A valid shutdown command was received via the shutdown port. Stopping the Server instance.
set 09, 2016 11:58:07 AM org.apache.coyote.AbstractProtocol pause
INFORMAZIONI: Pausing ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:58:07 AM org.apache.catalina.core.StandardService stopInternal
INFORMAZIONI: Stopping service Catalina
set 09, 2016 11:58:08 AM org.apache.coyote.AbstractProtocol stop
INFORMAZIONI: Stopping ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:58:08 AM org.apache.coyote.AbstractProtocol destroy
INFORMAZIONI: Destroying ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:59:11 AM org.apache.catalina.core.AprLifecycleListener init
INFORMAZIONI: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/ansys_inc/shared_files/licensing/tools/bin/../lib/linx64:/tmp/ans_install_tmp7320::/ansys_inc/v172/aisol/lib/linx64:/ansys_inc/v172/aisol/dll/linx64:/usr/lib64:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib
set 09, 2016 11:59:12 AM org.apache.coyote.AbstractProtocol init
INFORMAZIONI: Initializing ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:59:12 AM org.apache.catalina.startup.Catalina load
INFORMAZIONI: Initialization processed in 1591 ms
set 09, 2016 11:59:12 AM org.apache.catalina.core.StandardService startInternal
INFORMAZIONI: Starting service Catalina
set 09, 2016 11:59:12 AM org.apache.catalina.core.StandardEngine startInternal
INFORMAZIONI: Starting Servlet Engine: Apache Tomcat/7.0.55
set 09, 2016 11:59:13 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/work
set 09, 2016 11:59:13 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/work has finished in 179 ms
set 09, 2016 11:59:13 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/lib
set 09, 2016 11:59:13 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/lib has finished in 153 ms
set 09, 2016 11:59:13 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/bin
set 09, 2016 11:59:14 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/bin has finished in 133 ms
set 09, 2016 11:59:14 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/temp
set 09, 2016 11:59:14 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/temp has finished in 133 ms
set 09, 2016 11:59:14 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/conf
set 09, 2016 11:59:14 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/conf has finished in 161 ms
set 09, 2016 11:59:14 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deploying web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/logs
set 09, 2016 11:59:14 AM org.apache.catalina.startup.HostConfig deployDirectory
INFORMAZIONI: Deployment of web application directory /usr/ansys_inc/shared_files/licensing/tools/tomcat/logs has finished in 115 ms
set 09, 2016 11:59:14 AM org.apache.coyote.AbstractProtocol start
INFORMAZIONI: Starting ProtocolHandler ["http-bio-127.0.0.1-1084"]
set 09, 2016 11:59:14 AM org.apache.catalina.startup.Catalina start
INFORMAZIONI: Server startup in 2107 ms

Do you have any suggestion?

Thank you very much!!!

sbn · January 11, 2017, 17:02

Hi,

did you find a solution for this problem. I am having the exact same thing going on now.
I would be happy to hear something!
Thanks!!!

sbn · January 20, 2017, 11:52

The solution can be found in the ansys knowledge resources.
Hope it helps someone with the same problem:

https://support.ansys.com/AnsysCusto...%20SYS/2042700

The Tomcat process is needed for the new (from R16.0 onward) License Management Center.

Sometimes on Linux systems, the License Manager installation will fail at the configuration stage with an error message that the Tomcat service could not be run.

This is caused by the failure of the installation process (permissions, files in use, ...) to move all the binaries from the folder /home/ansys_inc/shared_files/licensing/linx64/update up one level to /home/ansys_inc/shared_files/licensing/linx64.

Resolution: This can be resolved by finishing the installation manually as follows:

1) execute the following command to find any "ansys" process already running:
ps -ef | grep ansys

2) stop them or kill them using their PID:
kill -9 PID

3) go to "/home/ansys_inc/shared_files/licensing/linx64/update" and move all binaries in this folder to one level up with the command :
mv * ..

4) if you want, in "/home/ansys_inc/shared_files/licensing" folder, create a backup folder (for example "backup-date") in order to save the log files in this backup folder :
mv license.log* backup-date
mv ansysli_server.log* backup-date

5) check that the license file is correct using:
more /home/ansys_inc/shared_files/licensing/license_files/ansyslmd.lic

6) check that the initialization file is correct using:
more /home/ansys_inc/shared_files/licensing/ansyslmd.ini

7) start the ANSYS License Manager using:
./start_ansysli

The License Manager should start normally.

January 20, 2017, 11:52	Solution	#3
sbn New Member K S Join Date: Jan 2017 Posts: 2 Rep Power: 0	The solution can be found in the ansys knowledge resources. Hope it helps someone with the same problem: https://support.ansys.com/AnsysCusto...%20SYS/2042700 The Tomcat process is needed for the new (from R16.0 onward) License Management Center. Sometimes on Linux systems, the License Manager installation will fail at the configuration stage with an error message that the Tomcat service could not be run. This is caused by the failure of the installation process (permissions, files in use, ...) to move all the binaries from the folder /home/ansys_inc/shared_files/licensing/linx64/update up one level to /home/ansys_inc/shared_files/licensing/linx64. Resolution: This can be resolved by finishing the installation manually as follows: 1) execute the following command to find any "ansys" process already running: ps -ef \| grep ansys 2) stop them or kill them using their PID: kill -9 PID 3) go to "/home/ansys_inc/shared_files/licensing/linx64/update" and move all binaries in this folder to one level up with the command : mv * .. 4) if you want, in "/home/ansys_inc/shared_files/licensing" folder, create a backup folder (for example "backup-date") in order to save the log files in this backup folder : mv license.log* backup-date mv ansysli_server.log* backup-date 5) check that the license file is correct using: more /home/ansys_inc/shared_files/licensing/license_files/ansyslmd.lic 6) check that the initialization file is correct using: more /home/ansys_inc/shared_files/licensing/ansyslmd.ini 7) start the ANSYS License Manager using: ./start_ansysli The License Manager should start normally.

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January 11, 2017, 17:02		#2
sbn New Member K S Join Date: Jan 2017 Posts: 2 Rep Power: 0	Hi, did you find a solution for this problem. I am having the exact same thing going on now. I would be happy to hear something! Thanks!!!