[Len4ik]

Hi,
I installed Ansys14 (W7 64x). Everything worked fine.
Then I rebooted PC and when running ANSYS Mechanical APDL Product launcher 14.0 I get the following error:

Could not create the file required to determine which products are to be displayed in the License dropdown list.
Path: C:\Users\LENA\AppData\Local\Temp\anslauncher_produ cts140_LENA_0.xml
Error: child process exited abnormally
This is a fatal error, exiting.

I checked I don't have the mentioned file in the folder.

Ansys, Inc. License Manager status: all the processes have status running.

Please, could you say what to do in this situation, how to run the program?

[antonteresa]

I have the same problems like Len4ik. please show me how to fix it.
thanks

[haohaoxiao000]

I also have met this problem

[evswbok]

Reinstalling your license,then restarting your PC

[Oneearthquake]

Hi!
For fix this abnormality , follow this easy steps.
1. CTRL+ALT+SUPR
2. Open Task Manager
3. Show all processes
4. Found the process lmgrd.exe and click end process
5.go to ANSLIC_ADMIN, click in START THE ANSYS LIC MANAGER, STOP ANSYS LIC MANAGER and again START ANSYS LIC.., in the window below to the left is running FLEXlm and ready,
6. Enjoy!!!

[haohaoxiao000]

Thanks a lot!
Your method really works.

Originally Posted by Oneearthquake

Hi!
For fix this abnormality , follow this easy steps.
1. CTRL+ALT+SUPR
2. Open Task Manager
3. Show all processes
4. Found the process lmgrd.exe and click end process
5.go to ANSLIC_ADMIN, click in START THE ANSYS LIC MANAGER, STOP ANSYS LIC MANAGER and again START ANSYS LIC.., in the window below to the left is running FLEXlm and ready,
6. Enjoy!!!

[salad_ok]

Thanks for your help!