can't access to internet while Kaspersky is ON and errors in Word
Hi,
I have atrouble, when Kaspersky is on none of the browsers can connect to internet.so I have to turn it off when am in Internet. but it seems it has taken a virus. when I open my word file,the captions I have made for chart,image and equation isn't there on the caption list.although captions under them there are in the text( but there name I have set in the list has lost) and when I use ctrl+p for update captions,the cross-references I've set in the text are not regognised and when I change even one of them to refer to true object and want to save the word,it takes a long time and closes itself without saving. when I open it again,a save file is shown to the list but it can't be saved even with rename the file. then I can't change anything about captions. and also a new style has been created for titr of sessions as well as what I was using. I scanned with kaspersky and it detects a threat but don't do anything to delete it,I don't know why. |
Hi Ehsan,
I've managed to find some time and to have a better look at what you've written on this thread. Here's what I can figure out... Quote:
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For future readers, this is what a part of what I had already sent Ehsan over email: Quote:
Bruno |
Hi dear Bruno,I use the same format for saving(DOCX) and have word 2010 installed.I have installed some add-ins in the word 2010,may it be because of them?
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Removing all add-ins might be a good place to start with. If it solves the problem, begin adding back one by one and testing in between. But if there are virus going around in your computer, it's best to take them out first. |
dear Bruno this problem only occurs when ctrl+p is used. maybe its better to manually change the cross-references.
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Hi Ehsan,
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Don't forget to keep daily backups of your thesis document, with related names - for example "Thesis 2014-01-16.docx" - so that you can more easily trace missing references. In addition, you should be able to use the "Save As" feature in Word for saving the document into PDF format, which enables you to more easily look for any broken references. WARNING: PDF format is (usually) read-only, so this is only as good as printed paper! If by any chance you loose the original DOCX files and only have the PDF files, you'll have to manually recreate the document, with some help of the "copy-paste" feature. Good luck! Bruno |
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