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Search: Posts Made By: sac
Forum: ANSYS March 15, 2011, 13:10
Replies: 38
Views: 81,335
Posted By sac
Jsm - Log a support request on the customer...

Jsm - Log a support request on the customer portal. It's not obvious from what your saying what the problem is exactly.
Forum: ANSYS March 12, 2011, 19:27
Replies: 38
Views: 81,335
Posted By sac
Try turning off your firewall. Other than...

Try turning off your firewall.

Other than that I'd contact support. Instances like the one your talking about is what they are there to help customers with.
Forum: ANSYS March 9, 2011, 05:57
Replies: 38
Views: 81,335
Posted By sac
Check under ansys inc\shared...

Check under ansys inc\shared files\licensing\[platform]

that there is not a folder called update. If there is copy the ansysli_client.exe from it into the ansys inc\shared...
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