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November 16, 2014, 10:54 |
Cannot access forum from Italy
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#1 |
Senior Member
Rick
Join Date: Oct 2010
Posts: 1,016
Rep Power: 26 |
Hi!
I cannot access the forum from my pc from Italy. I can provide ip adresses if needed. I can only access the forum through proxies (Europe/US). Maybe some ips ranges are blocked due to spammers?
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November 16, 2014, 12:36 |
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#2 |
Administrator
Peter Jones
Join Date: Jan 2009
Posts: 682
Rep Power: 10 |
What kind of error message do you get when trying to access http://www.cfd-online.com/Forums ? We have certainly not blocked Italy.
You can check if your IP number is listed in Project Honeypot (a spam database we use). First find your IP number on http://www.whatismyip.com and then test it on http://www.projecthoneypot.org/search_ip.php |
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November 16, 2014, 12:40 |
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#3 |
Senior Member
Rick
Join Date: Oct 2010
Posts: 1,016
Rep Power: 26 |
Hi Peter,
really strange...I have a timeout error; my ip (dynamic) is not listed on honeypot..I keep connecting to the forum with a US proxy. PS: mobile connection (android app) works as expected. PS2: I cannot ping also ping cfd-online.com PING cfd-online.com (67.158.63.234): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 Request timeout for icmp_seq 4 Request timeout for icmp_seq 5 Request timeout for icmp_seq 6 ^C --- cfd-online.com ping statistics --- 8 packets transmitted, 0 packets received, 100.0% packet loss
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Google is your friend and the same for the search button! |
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November 16, 2014, 15:09 |
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#4 |
Administrator
Peter Jones
Join Date: Jan 2009
Posts: 682
Rep Power: 10 |
Is it only the forum that you have problems to reach or are you unable to connect to all sections of http://www.cfd-online.com ?
If ping fails you can try to run traceroute to see where the problem occurs (tracert cfd-online.com on Windows or traceroute cfd-online.com on linux). |
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November 16, 2014, 16:44 |
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#5 |
Senior Member
Rick
Join Date: Oct 2010
Posts: 1,016
Rep Power: 26 |
I cannot access all cfd-online.com
This is traceroute: traceroute cfd-online.com traceroute to cfd-online.com (67.158.63.234), 64 hops max, 52 byte packets 1 192.168.1.1 (192.168.1.1) 2720.627 ms 7.339 ms 7.028 ms 2 192.168.100.1 (192.168.100.1) 47.177 ms 49.577 ms 50.291 ms 3 * * * 4 * * * Maybe the problem is with my isp? 192.168.100.1 is the provincial "masked" ip of my isp. It's strange because I have no problem to access other websites.
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Google is your friend and the same for the search button! |
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November 16, 2014, 17:06 |
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#6 |
Administrator
Peter Jones
Join Date: Jan 2009
Posts: 682
Rep Power: 10 |
That looks like a problem with your ISP. Your DNS server is able to lookup the correct IP number for cfd-online.com but tracerouting to it does not even go outside your local IP number range (192.168...).
Can you reach our ISP on http://www.servmatixcloud.com ? We have not got any reports recently from other users having similar problems. Some time ago we had a DNS related problem that could cause this kind of issues, but I think that has been solved now. If anyone else is having problems to reach http://www.cfd-online.com please reply here! |
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November 16, 2014, 17:08 |
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#7 |
Senior Member
Rick
Join Date: Oct 2010
Posts: 1,016
Rep Power: 26 |
Maybe bad weather conditions had damage something..I will see in the next days and report here if the problem will be solved.
Thanks for your efforts!
__________________
Google is your friend and the same for the search button! |
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November 17, 2014, 04:37 |
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#8 |
Senior Member
Rick
Join Date: Oct 2010
Posts: 1,016
Rep Power: 26 |
Yes, I can reach http://www.servmatixcloud.com without proxy and this is the traceroute:
traceroute servmatixcloud.com traceroute to servmatixcloud.com (67.158.62.68), 64 hops max, 52 byte packets 1 alicegate (192.168.1.1) 2639.927 ms 3.515 ms 6.177 ms 2 192.168.100.1 (192.168.100.1) 49.410 ms 46.774 ms 47.438 ms 3 host25-25-static.43-88-b.business.telecomitalia.it (88.43.25.25) 48.168 ms 62.258 ms 49.661 ms 4 r-al22-vl2.opb.interbusiness.it (217.141.104.138) 53.811 ms 48.311 ms 51.559 ms 5 172.19.242.21 (172.19.242.21) 60.095 ms 57.049 ms 83.881 ms 6 bundle-ether13.milano26.mil.seabone.net (93.186.128.209) 70.395 ms 54.006 ms 55.717 ms 7 xe-1-0-0.milano51.mil.seabone.net (195.22.196.183) 53.849 ms 54.213 ms 54.945 ms 8 * * * 9 ae-0-11.bar2.phoenix1.level3.net (4.69.148.114) 251.932 ms 222.510 ms 235.832 ms 10 bar2.phoenix1.level3.net (4.28.82.18) 228.343 ms bar2.phoenix1.level3.net (4.28.82.150) 224.099 ms 216.123 ms 11 bb1.cwie.10.1.phx0.cwie.net (64.38.200.1) 216.348 ms 217.214 ms 251.684 ms 12 vl177.bb2.cwie.10.2.phx0.cwie.net (209.188.10.138) 227.204 ms 229.187 ms 227.563 ms 13 * * * 14 64.38.226.18 (64.38.226.18) 211.426 ms 221.431 ms 213.029 ms 15 servmatixcloud.com (67.158.62.68) 216.462 ms 212.075 ms 212.777 ms No luck also today with cfd-online
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Google is your friend and the same for the search button! |
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November 17, 2014, 16:28 |
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#9 |
Administrator
Peter Jones
Join Date: Jan 2009
Posts: 682
Rep Power: 10 |
Very strange, I do not have any explanation why cfd-online.com is unreachable for you. Can you try to ping and traceroute our production server IP on 67.158.63.30 ? This is a dedicated server, which runs a virtual server with cfd-online.com on.
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November 17, 2014, 20:28 |
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#10 |
Member
davide basso
Join Date: Jan 2012
Posts: 48
Rep Power: 14 |
Same problem here, I can access the forum through the Android app, but not from the pc (tested two)
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November 18, 2014, 04:35 |
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#11 |
Senior Member
Rick
Join Date: Oct 2010
Posts: 1,016
Rep Power: 26 |
Today all is ok!
I suspect there were some problems due to weather conditions. Davide: are you connecting with telecom adsl? If so, it could be tha same problem; if you look at this map https://servizioallerta.it/problemi/...m-italia/mappa you can see there are some problems, expecially in the Milan node.
__________________
Google is your friend and the same for the search button! |
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November 18, 2014, 04:47 |
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#12 |
Member
davide basso
Join Date: Jan 2012
Posts: 48
Rep Power: 14 |
Hi ghost, everything went back to normality for me as well.
I agree with you that must have been some weather-related issue |
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