Error when running APDL Product launcher 14.0
 

Hi,
I installed Ansys14 (W7 64x). Everything worked fine.
Then I rebooted PC and when running ANSYS Mechanical APDL Product launcher 14.0 I get the following error:

Could not create the file required to determine which products are to be displayed in the License dropdown list.
Path: C:\Users\LENA\AppData\Local\Temp\anslauncher_produ cts140_LENA_0.xml
Error: child process exited abnormally
This is a fatal error, exiting.

I checked I don't have the mentioned file in the folder.

Ansys, Inc. License Manager status: all the processes have status running.

Please, could you say what to do in this situation, how to run the program?

Hi
 

I have the same problems like Len4ik. please show me how to fix it.
thanks

I also have met this problem

Reinstalling your license,then restarting your PC

hi Len4ik
 

Hi!
For fix this abnormality , follow this easy steps.
1. CTRL+ALT+SUPR
2. Open Task Manager
3. Show all processes
4. Found the process lmgrd.exe and click end process
5.go to ANSLIC_ADMIN, click in START THE ANSYS LIC MANAGER, STOP ANSYS LIC MANAGER and again START ANSYS LIC.., in the window below to the left is running FLEXlm and ready,
6. Enjoy!!!

Thanks a lot!
Your method really works.

Thanks for your help!