no replies from FLUENT and CFDRC

cfd+ht

Dear CFDers,

We are using CFD in our research on fluid flow and heat transfer. We have presently a certain package (no names...) and consider adding a new one. I had written to the major developers (CFX, STAR, FLOW3D, FLUENT and CFDRC), asking for details.

The first 3 were responsive, which is quite natural (if you wish to sell). Strangely, the communication with FLUENT is terribly slow. The last message I received (on 19/6/03, from Sharon Everts Marketing Administrator Fluent Inc. 10 Cavendish Court Lebanon, NH 03766 se@fluent.com) promised:

"Your request was sent to the European offices. I am forwarding again and hopefully someone will contact you short. I apologize for the delay"

Nothing since then. Could it be I should contact someone else directly?

Stranger is CFDRC reaction. Since my first message to them (on 28/4/03 to the address taken from their website - sales@cfdrc.com) I received nothing except confirmations that my messages (incl. many reminders) were displayed. Once again, should I contact someone else directly?