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Help with this ANSYS error

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Old   July 31, 2018, 19:53
Exclamation Help with this ANSYS error
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Moeda Verde
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I installed the Student version of ANSYS 19.1 but when i tried launch I get this message:

Quote:
An unexpected error has occurred: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.
--- System.AggregateException: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.

--- System.Exception: SceneGraph.Engine - failed to boot up.
at Ans.SceneGraphChart.Engine..ctor(IConfiguration p_config, IErrorHandler p_errorHandler)
at Ans.SceneGraphChart.SceneGraphAddin.Load(AddinLoad Context context)
at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)
at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)
I searched everywhere on the internet but this problem seems new.
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Old   November 3, 2018, 18:26
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Quote:
Originally Posted by Moedinha View Post
I installed the Student version of ANSYS 19.1 but when i tried launch I get this message:



I searched everywhere on the internet but this problem seems new.
Did anyone have ever found a solution for this problem?

I have Windows 10 installed on an iMac 5K with the latest AMD drivers.
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Old   April 25, 2021, 05:51
Default HELP error opening workbench ANSYS 2020R1
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learning
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I've downloaded ansys 2020r1 and follow every step but I receive the same error when I open the workbench >>
An unexpected error has occurred: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.
--- System.AggregateException: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.

--- System.Exception: SceneGraph.Engine - failed to boot up.
at Ans.SceneGraphChart.Engine..ctor(IConfiguration p_config, IErrorHandler p_errorHandler)
at Ans.SceneGraphChart.SceneGraphAddin.Load(AddinLoad Context context)
at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)
at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)



please someone know how to solve this problem!_
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