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installation complete with errors and warnings

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Old   January 12, 2020, 09:12
Default installation complete with errors and warnings
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Zhandos Baizhuma
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Hello!

I am trying to install Ansys Student version on my computer and every time the error occurs:

installation completed with warnings and errors see "install.err" file

Quote:
Error executing configuration script 'C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp1 8556\config\AnsConfigCommon.tcl'
'"C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp 18556\tcl\bin\winx64\tclsh.exe" "C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp1 8556\config\AnsConfigCommon.tcl" -installdir "C:\Ansys\ANSYS Inc\ANSYS Student" -rev 195 -dotrev 2019 R3 -scripttosource "C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp1 8556\config\ConfigCommon.tcl" -sourcedir "C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp1 8556" -os_lang en-us -install ' terminated after 1 attempts with the following error(s):
Unknown error
Exit Code: 1
couldn't read file "C:\Users\����\AppData\Local\Temp\ans_install_tmp1 8556\config\AnsConfigCommon.tcl": no such file or directory
###### Error #######
Error executing configuration script 'C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp1 8556\config\AnsConfigTG.tcl'
'"C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp 18556\tcl\bin\winx64\tclsh.exe" "C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp1 8556\config\AnsConfigTG.tcl" -installdir "C:\Ansys\ANSYS Inc\ANSYS Student" -rev 195 -dotrev 2019 R3 -scripttosource "C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp1 8556\config\ConfigCommon.tcl" -sourcedir "C:\Users\ДЕЛЛ\AppData\Local\Temp\ans_install_tmp1 8556" -os_lang en-us -install ' terminated after 1 attempts with the following error(s):
Unknown error
I tried million times: turned off anti virus, firewall, created new user in Windows

Result is the same.

Please, can someone help?
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