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Error in SETUP, please help

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Old   April 12, 2016, 15:12
Thumbs down Error in SETUP, please help
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Flavia Roberta
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I'm using ANSYS CFX 's , but when I click SETUP , this message appears:
Fatal error
The application has encountered an unexpected problem and will now terminate.
Aborting due to unexpected error


System.ApplicationException: Application failed to connect.
at Ansys.CFX.Foundation.App.CUEApplicationProxy.Start (Boolean waitForCommands)
at Ansys.CFX.CFXCore.App.CFXPreProxy.LoadApplication( )
at Ansys.CFX.Foundation.Data.CUESourceDataObject.Edit (IFullContext context, Boolean interactive)
at Ansys.CFX.CFXCore.Commands.EditSetupCommand.Execut e(IFullContext context)
at Ansys.Core.Commands.Concurrency.CommandWorkUnit.ex ecuteInContext(CommandContext subContext, IExecutionEngineCallback tracer)
at Ansys.Core.Commands.Concurrency.BaseWorkUnit.doExe cute(IExecutionEngineCallback executionEngine, CommandContext subContext)
at Ansys.Core.Commands.Concurrency.BaseWorkUnit.Execu te(IExecutionEngineCallback executionEngine, Boolean dontCatchExceptions)
--- Ansys.Core.Commands.CommandFailedException: Application failed to connect.
CommandName: CFX.EditSetup(Container="Setup")
at Ansys.Core.Commands.CommandAsyncResult.Wait(Int32 milliSecondsTimeout, Boolean exitContext)
at Ansys.CFX.CFXCore.Commands.EditSetupGui.Invoke(Gui OperationContext context)
at Ansys.UI.GuiOperationContext.Invoke(GuiOperationMe taData operationData)
at Ansys.UI.UIManager.InvokeOperationCore(String pseudoname, OperationDelegate callback, Boolean allowOSMessages, Boolean coreTransaction)

Please , what I do to solve ?
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Old   April 13, 2016, 00:43
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Bharath kumar
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Are you installing the CFX application.

If so problem must be with installation files. Try installing with new one or contact Customer support.
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Old   April 13, 2016, 07:12
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Where do you click 'setup'? What are you setting up?
Have you worked with CFX before? Did it work before? What are you trying to do? Have you tried a different case (tutorials)?
In order to help we need more information.
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cfx 16.2

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