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[General] Cannot access data from case

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Old   May 10, 2016, 06:36
Default Cannot access data from case
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Sarah Leenknegt
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Dear,

We are using Paraview 5.0.1 and 4.4. Since a week or so, paraview doesn't allow us to view our results. We can import the openfoam file, but no data is available for visualisation. Now comes the really confusing part:

Case 1 on computer 1: cannot be viewed
Case 1 on computer 2: can be viewed
Case 2 on computer 1: cannot be viewed
Case 2 on computer 2: can be viewed
-> problem is computer-dependent and case-independent

We have of course uninstalled and reinstalled both versions of paraview, and rebootet, but no luck.

We would really appreciate some clues as to why this is happening and how we can fix it.
Please let us know which extra information is needed to diagnose the problem!

Kind regards,

Sarah
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Old   May 12, 2016, 10:00
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Sarah Leenknegt
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Update:

When accessing the computer with user 1, we cannot access the simulation data in Paraview.

When accessing the computer with user 2, paraview reads the case just fine.

Both users use the 5.0.1 Version.

See the attached screenshot of what it looks like..

We would really appreciate any input on what to try next. Any programmers here that want to accept the challenge?

Thanks,

Sarah
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File Type: jpg Paraview.jpg (100.7 KB, 4 views)
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Old   May 12, 2016, 11:00
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Sarah Leenknegt
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New update:

I compared the stored user settings for both users under
C:\Users\USER\AppData\Roaming\ParaView

The main difference between both users was the following file in the user 1 directory: ParaView-UserSettings.json

After removing this file, user 1 is now able to use paraview normally. Hopefully this persists after reboot. :-)

Case solved, though I still do not understand how or why. :-s
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